No testing is required to come on tour, however guests are required to wear masks inside the shop. Additionally, a registration form will need to be signed prior to departure for covid tracking.

The meeting point will be at our centrally located office at Gereonswall 4.

We’re happy to offer free changes and 100% refund up to 24 hours before tour departure. Failure to cancel a reservation at least 24 hours prior to scheduled departure may result in forfeited travel funds. Fare difference may apply.

Bad weather is no problem for us: we can equip you with ponchos, rain jackets and helmets. If you wish to reschedule due to rain, please contact us. While we cannot guarantee alternative availability, we will do our best to accommodate you!

Yes, it's appropriate for children. We offer 2 single-wheeled tag-along tandem that attach to an adult bike as well as a variety of children bikes appropriate for the ages 6 - 10+. Minors must be accompanied by someone over 18 with a valid ID, a registration form is required to be signed at our office.

We offer a variety of bikes ranging from electric bikes to trekking and city bikes. We'll get you set up before the tour with whatever you're most comfortable with! If you know that you prefer and e-bike, you can select this option when checking out. There is an additional charge o €10/adults & €5/students/older children for all e-bikes.

Helmets are not mandatory but are provided free of charge.

If possible and reasonable to do so, a minimum distance of 5 feet/1.5 meters is to be maintained from all guests from separate households. Masks are required to be worn indoors and must be worn in such a way that the mouth and nose are completely covered.

With consultation of the guide and if the time allows it, guests will be allowed to visit and enter monuments/museums.

The ride lasts for 3 hours with an approx. travel distance of 9miles/15kilometers.

Please speak with your guide before the tour to see if this is a possibility.

We can offer easy to handle, pedal-assist electric bikes for an additional cost of €10/adults & €5/students/older children. Be sure to select this option when checking out if you prefer an e-bike to a standard city bike.

We cannot store large suitcases, but bags and baskets can be provided to put your items while you ride.

Water is not included in the pricing but can be purchased at our shop before the start of the tour.

There is a break after about 2/3 of the way where you can buy beverages or ice cream.

Cards are accepted if you wish to purchase any food or drink before or during the tour.