In an effort to continue offering excellent and safe tours, we have increased our cleaning standards. We sanitize all high-touch surfaces regularly, maintain social distancing throughout the tour, and ask that guests wear masks when walking through spaces like Borough Market. We want you to have fun and enjoy your time in London, and we're happy to make this tour as safe as possible.

If you're joining us for our Small Group River Thames Bike Tour or our evening tour, we're happy to offer free changes and 100% refund up to 24 hours before tour. Failure to cancel a reservation at least 24 hours prior to scheduled departure may result in forfeited travel funds. Fare difference may apply. If you're joining us for a private tour, please note that it must be cancelled or rebooked at least 7 days in advance of the activity start time. Failure to cancel a reservation at least 7 days prior to scheduled departure may result in forfeited travel funds. Reschedulings are subject to availability.

Biking in London is an excellent family activity, however our River Thames and River Thames Evening Bike Tours are best for those ages 12+. In order to keep everyone safe, children under 12 will not be permitted on tour. Those between 12-16 years old must be accompanied by an adult 18+ while on tour. Unfortunately, our River Thames location does not have adult tricycles, tandems, or bikes with training wheels for adults or children that may not be as comfortable on a bike.

Our bike tours maintain a leisurely pace, with only slight elevation changes on varying surfaces including smooth gravel and pavement. We do ask, however, that everyone participating in our bike tours be comfortable riding a bike and riding in a group. If you have younger children or aren't sure your kids will fare well on this tour, we invite you to check out our Royal London Bike Tour.

Yes; due to a limited number of bikes at our River Thames location, we ask that all guests reserve in advance.

This isn't the Tour de France, but there is significantly more road-riding on this tour than on our Royal London Bike Tour, and we ask that all guests be comfortable changing between single-file and riding in a group. This tour is also slightly longer than our Royal London Bike Tour in terms of distance, although it is not a strenuous ride.

We have plenty of rain ponchos to help navigate inclement weather, but we do operate our tours in rain or shine. London can be a rainy place, so we recommend that guests dress for the weather. Our guides are great at finding overhangs and sheltered places to stop and point out the sites, but if the weather is just not your cup of tea, feel free to contact us in advance to see about rescheduling. We will do our best to accommodate you!

Absolutely! On Thursdays, Fridays and Saturdays, Borough market is the place to be at lunchtime. This is London's oldest and most vibrant food market, which we'll explore together. If you're joining us on a different day of the week, there are plenty of cafés & pubs that offer traditional British bites. We recommend that guests bring some £ and/or a card as the cost of lunch is not included int he price of the tour. You are also welcome to bring a snack along with you!

Unfortunately, we won't have the time on this tour to venture into all of the wonderful sites that we'll see. This tour is more about getting a feel for the city and taking advantage of great biking areas. If you wish to include access into a palace or museum, we recommend booking a Private Tour and contacting us to organize a special entry.

Yes. You are welcome to leave bags, luggage or unwanted family members in our garages. Someone is usually present and it will be locked if they need to leave. While we have never had any thefts or lost items, please note that items are left at your own risk.

Included with your reservation is a guided bike tour with a local, knowledgable guide and a helmet (should you opt to wear one). The cost of lunch or a snack at Borough Market is not included,